Baybrooke Appraisal: Using Technology to Improve Your Customer ExperienceWe're just going to come right out and admit something: We thrive on the latest nerdy gadgets. From smart phones, to laptops, GPS, you name it. Call us geeks. Call us nerds. Call us what you will, but by all means, call us at 4178302860 for appraisal orders in Greene County, Christian County, Stone County and Taney County! Why? We're glad you asked.If you asked any number of appraisers, most would agree that appraising is more complicated than it used to be. We offer the highest quality appraisals, and cutting corners goes against our core values. So, we've simply optimized our routine processes to do more in less time. We strive to be the very best, and we've found that using the very latest in new technology allows us to bring you more comprehensive reports, quicker turnaround times and excellent customer service.
Let Baybrooke Appraisal show you how we innovate ordering appraisalsIn the past, most of our orders were delivered via fax and were confirmed with phone calls once we arrived at the office. Often, in this scenario, it might of taken far too long to hear back to see if the order could be taken. These days, when orders are entered on this website, we get a text message on our phones. We often log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.When you order from Baybrooke Appraisal you can expect us to be concerned about your deadlines. We don't make you wait around for replies because we understand the speed at which we get things done directly effects your bottom-line. This website has proven to reduce cycle time for us and our clients by enhancing our communications. Using Technology in the FieldGathering the data for an appraisal is an intensive process. We spend quite a bit of time gathering both specific information about the subject property and general data about the local market and developing trends. Baybrooke Appraisal takes advantage of technology to close the gap once again.Instead of using paper forms and pencils and then re-keying all the information back at the office, don't be surprised to see us with a tablet PC or collecting data using a program written for our phones that even lets us sketch a floorplan right on the spot. And instead of using an outdated tape measure, we're seeing that more appraisers are starting to use laser measuring devices that are quicker, more accurate, and can get into places that normal tape measures have always had problems with. All of this technology ensures that the final report is as comprehensive and accurate as possible. This benefits both you and us by necessitating less time for call-backs and revisions. A real money saver for busy appraisal clients. Appraisal Report DeliveryDelivery of appraisals as PDF files through e-mail is definitely the standard these days. Generally our clients are most familiar with receiving PDFs attached to their e-mail. It's a lot faster than the old days before e-mail. But, we've even been able to innovate how you receive your report with this website.
Ever lost a file that was sent to you? Or have you ever had an attachment blocked because it was too big? We've come up with a solution for those problems, too. When we deliver an appraisal through this website, the client is e-mailed a download link to retrieve the PDF. So, at that point, it doesn't matter if all the extra photos and maps in the report result in a large file that would normally be blocked by e-mail. And the best thing is that the file will be hosted on this site for 90 days. So if you lose the file, you can log back in here and retrieve it again without even calling us or waiting for us to get to a computer so we can send it again. Digital Workfile TechnologyIt would probably be easier if appraisers could complete a report, deliver it and never be concerned with revisiting that document again. However, appraisals are used to demonstrate the condition of a property on the inspection date. Therefore, appraisers need to keep their reports for 5 years in case any disputes or other matters arise regarding the property.To sum it all up, Baybrooke Appraisal leverages our investment in technology to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we skip the old-fashioned file cabinets and only need our computer to recall precisely what that report was about.
We just wanted to give you a little bit of insight into how we use our technology daily. Investing in the right tools, along with the appraisal know-how that you've grown to expect allows the appraiser to save time without cutting corners and deliver a better product to you, our client. |